Ordering: Print the order form and fill it out. e-mail mariko@mariko-irie.com Phone 707-536-8229 or 707-937-3346, or mail it to Mariko Irie Fine Art 10391 Blair Street Mendocino, CA 95460 Shipping: Shipping is done by UPS or USPS at cost, including insurance  and shipping materials. Methods of payment: We can accept Visa and Mastercard, personal or cashier's checks, or Postal money orders. Make checks or money orders payable to Mariko Irie,  and send to 10391 Blair St. Mendocino, CA 95460 We accept Visa and Mastercard. Framing: All unframed art is matted in a plastic sleeve. Framed art is in a wood or metal frame and Plexiglas and shipped in a sturdy shipping carton. We do not ship framed art with glass because of the danger of damaging the art in case of breakage. .Please Note: Images on your computer monitor screen may look different from the actual art, depending on your monitor settings, ambient light, etc. Policy and Guarantee: Art is shipped fully insured for loss or damage and comes with a ten day money back guarantee from the time you receive the art. Inspect art carefully for any damage that may have occurred during shipping. If there is any damage, let us know. Do NOT remove the plastic sleeve for protecting the art until you are sure that you will not want a return. Returns must be undamaged and shipped insured in the original carton and packaging. Return shipping and insurance costs are the responsibility of the customer.